I Putu Krisna Megadana dan I Gusti Ngurah Anom Cahyadi Putra, “Sistem Informasi Pengaduan Masyarakat Berbasis Website”, Jnatia, vol. 2, no. 1, hlm. 71–84, Nov 2023, doi: 10.24843/JNATIA.2023.v02.i01.p09.